FAQs - My Orders

When will my orders be processed?

All orders placed before 1200noon between Monday to Friday, Singapore time (GMT + 8:00), will be processed on the current day.

Something is missing from my order

Sometimes, rarely, shipment may be delayed or hold up by custom / courier. But worry no more! Just contact us and we will sniff it out.

I've purchased multiple Pre-order items, what's next?

We will ship the items as soon as it is available.

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